| Name | Description |
 | Business Use-Case Modeling | Overview of a Business Use-Case and why they should be used when defining business processes. |
 | Strategy Timeline Template | Use this Word executive level presentation timeline to show Task, Goals, Events and more over a 10 year plan. |
 | Informal Use Case Template - Word.dot (WinZip File) | Use this Word template to create Use Cases. |
| Use Case - To Use or Not to Use? | Instructions on using the Use Case Template and overview of Use Cases. |
| BPM Overview | BPM is a holistic management approach focused on aligning all aspects of an organization with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. |